Privacy Policy

WEBSITE PRIVACY POLICY — Tarowood Counseling LLC Effective Date: January 1 , 2026.

1. Introduction This Privacy Policy explains how Tarowood Counseling LLC ("we," "us," or "our") collects, uses, and protects your information when you visit our website at tarowoodcounseling.com.

Important: This policy applies only to our public website. If you are a client, your protected health information (PHI) is governed by our HIPAA Notice of Privacy Practices, which you will receive separately.

2. Information We Collect
   Information you provide: Name · Contact information (email and/or phone) · Services you are interested in

Automatically collected: IP address · Browser type · Pages viewed and visit duration · Cookies and similar tracking technologies

3. How We Use Your Information To respond to inquiries · Schedule consultations · Improve the website · Comply with legal obligations

4. HIPAA and Secure Communication Do not share protected health information (PHI), diagnoses, medications, or sensitive clinical details through the contact form.

5. Third-Party Services We use Google Sites for web hosting and analytics. Google Sites has its own privacy policies.

6. How We Share Your Information We do not sell your personal information. We may share information with service providers, legal authorities when required by law, or others with your consent.

7. Data Retention Contact form submissions are retained for one year unless you request deletion or become a client. Clinical records are retained per state and federal law (7 years).

8. Your Privacy Rights You may request to access, correct, or delete your personal information, or opt out of marketing. California residents (CCPA) and EEA residents (GDPR) have additional rights. Contact us to exercise them.

9. Security We use reasonable security measures to protect your information. No internet transmission is 100% secure.

10. Children's Privacy We do not knowingly collect information from individuals under 18 through this website.

11. Changes to This Policy We may update this policy and will post changes here with a new effective date.

12. Contact Us 📧 tarowyn@tarowood.com 📞 614-454-8443 🌐 tarowoodcounseling.com

Emergency Information This website is not for emergencies. Call 911 for immediate help. Call or text 988 for the Suicide & Crisis Lifeline.

COOKIES POLICY 

Our Site is hosted by Google and may use “cookies” to enhance User experience. Cookies allow us (and the hosting site, Google) to collect information such as browser type, time spent on the Site, pages visited, registrations, submissions, basic demographic, and other traffic data. 

We use the information for security purposes, to facilitate navigation, to display information more effectively, and to personalize your experience. We may also gather statistical information about use of the Site to enhance its functionality and assist us with resolving issues internally. 

We may also use cookies and other technologies in online advertising campaigns to track responses to our ads. You may choose to set your web browser to refuse cookies, or to alert you when cookies are being sent. If you do so, note that some parts of the Site may not function properly.

PHONE POLICY

Please be aware that standard phone calls and text messages are not encrypted and may pose a risk to your privacy. By reaching out via these methods, you consent to receive a reply through the same channel.

To protect your confidentiality, please limit your messages to scheduling requests and contact information only. This phone line is not monitored 24/7 and is not for emergency use. 

If you are experiencing a mental health crisis, please call 911 or the 988 Suicide & Crisis Lifeline, or go to the nearest emergency room.